How
does it work?
Booking online with Gothailalandhotel.com
could not be easier! Just select your desired
hotel from our website, check on rates and
hotel details and hit the 'Book Now' button.
Once you submitted your Booking Request
our reservation team will attend your booking
details and advise you on payment procedures.
After your payment has been successfully
processed you will receive your Hotel Voucher
by email.
After
I make my reservation, how long does it
take to get confirmation?
Within 24 hours! After
submitting your Booking Request you will
immediately receive an e-mail, containing
your ORDER ID confirming that your order
has been received and is now being processed.
Within 24 hours our reservation staff will
advise you on booking details by email.
What
if the hotel that I selected is not available?
You will be notified by
e-mail within 24 hours after placing booking
request and you will not be charged. We
will then suggest to you an alternative
hotel.
What
is the latest time that I can make my reservation?
We accept bookings anytime
before the check-in date. Please take note
though that our booking conditions are tied
to those of the hotel. Thus we cannot always
guarantee availability on short notice booking
requests.
Do
I need a credit card to make a hotel reservation?
All Bookings are on prepayment
basis. For your convenience, we offers credit
card payment directly from our web site.
We accept payment by Visa, Master Card,
JCB.
What
credit cards do you accept?
We accept payment by Visa
and MasterCard.
 
How
and when can I get a refund?
Please note that refunds
will be made in the form of a credit refund.
I.e. we will credit the amount back to your
credit card.
All credit card refunds
will be processed in a timely manner. The
refund process is dependent on your billing
cycle with the credit card company. Once
the refund instructions leave our office
it can take anywhere from 15-45 working
days for the proceeds to show in your account.
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